Cancellation Policy

We value your time as much as ours. If you need to cancel your appointment, please do so at least 24 hours in advance. Cancellations made less than 24 hours before your scheduled time will incur a charge of 50% of the service cost.

Late Policy

If you arrive more than 10 minutes late, we reserve the right to refuse service and charge you 50% of the service cost. Our schedule is busy, and lateness can impact the next client’s appointment. We respect your time and have allocated specific time slots for all our clients. To avoid delays, please plan your journey, consider traffic conditions, and allow extra time for parking. 

No-Show Policy

If you miss a scheduled appointment without notice, you will be charged 50% of the service cost and will be prohibited from making future bookings.

Lashes Care

Lash adhesives are sensitive to temperature and humidity. If the glue hasn’t fully set, it may cause more lashes than usual to fall out. If this occurs, please contact us within 3 days, and we will do our best to fix the issue promptly.

If you do not reach out within 3 days, we won’t be able to provide a complimentary fix, as it becomes difficult to determine whether improper aftercare caused the lash fallout. Please note that clients with oily skin, or lashes exposed to oils or not properly cleaned, may experience faster lash loss.

Lash Lift to Extensions

If you have recently had a Lash Lift, it may affect your lash service. If your lashes are still curly, please contact us at mnlash.beauty@gmail.com to let us know.